Welcome to Jaguar Land Rover, Thierry Bollore!
As JLR’s new CEO, you hold the reins of two of the industry’s most storied models. Land Rover, the industry’s sole producer of premium SUVs only, could not be superior positioned to prosper as buyers ditch sedans for rugged, go-any where vehicles and as luxury light vehicles swap luxurious autos.
Jaguar has the most varied lineup in the brand’s 9-decade record. They are the ideal-created, most technologically superior and aerodynamic, and quickest Jaguars ever created.
With fresh merchandise, this kind of as the Assortment Rover Evoque and Land Rover Defender, providing perfectly and the next-generation Selection Rover coming, as properly as the new electric powered Jaguar XJ flagship, you take around a business that your predecessor, Ralf Speth, still left poised to develop.
But there are enormous issues, some in your control, and some — these as Britain’s buying and selling romantic relationship with the European Union — that are not.
Of the things you can affect, perhaps none is much more essential than the 800- pound gorilla in JLR’s garage: excellent. For practically the full existence of each brands, neither has at any time been a dependable chief in quality. There have been scarce forays into the best 10 of J.D. Power and Associates’ high-quality rankings, but that has by no means been consistent. And the picture of spotty excellent, a vestige of British Leyland days, continue to lingers.
Could I gently suggest that you make JLR becoming just one of the industry’s good quality leaders one particular of your maximum priorities? There will be expenditures connected with driving the flaws out, but the payoff is reduce warranty charges, happier shoppers and, hopefully, larger revenue.
Plotting Jaguar’s long term, even though, will probably be the hardest undertaking on your quick agenda. Most every person loves the idea of a Jaguar — the image of the E-Style just will not fade — but are sufficient men and women truly acquiring them to justify additional investment?
Jaguar, which shares platforms with Land Rover vehicles, is essential for economies of scale, so the model need to live. Does Jaguar pivot to turning out to be an all-electrical model? Should really the dormant Rover marque be revived and parked under Jaguar as an upscale mass-marketplace brand to contend with Volkswagen, Peugeot, and many others.? Challenging choices.
As for Land Rover’s products portfolio: Never change a point.